THIS is why you study Math!!!

December 15, 2006

This posting on YouTube is a recording of a conversation between a (very patient) consumer and Verizon Wireless and it shows the sad sad state of mathematics education in North America. The Verizon customer reps, supervisors and managers have absolutely NO CLUE about basic calculation and unit conversion. I tell ya it almost makes me sick to listen to it.

Ok so here is the crux of the problem. Verizon believes that 0.002 cents is in fact 0.002 dollars or in math terms they believe that $0.002 = $0.00002 which is an error of 100 fold in magnitude. A more relevant example -> I am 1.80 m tall but Verizon would quote my height as 1.8 cm tall which is about the length of Carter’s big toe.

Take a listen and see what you think.


Ok so here is the crux of the problem. Verizon believes that 0.002 cents is in fact 0.002 dollars or in math terms they believe that $0.002 = $0.00002 which is an error of 100 fold in magnitude. In better terms I am 1.80 m tall but Verizon would quote my height as 1.8 cm tall which is about the length of Carter’s big toe.

3 Comments »

The URI to TrackBack this entry is: http://mabrown.blogsome.com/2006/12/15/this-is-why-you-study-math/trackback/

  1. Browny, the clip craps out after a minute. Check this out so I can hear more, it sounds great!!

    Comment by Craig — December 15, 2006 @ 10:16 am

  2. I had it working fine at home .. did you try at home with a steadier connection rather than wireless at school? Let me know.

    Comment by Dalong — December 15, 2006 @ 8:41 pm

  3. works fine. Can’t believe I spent 22 minutes (or 0.36666666666666666666666666666667 hours) listening to it.

    Comment by adrian — December 19, 2006 @ 8:43 pm

RSS feed for comments on this post.

Leave a comment

Line and paragraph breaks automatic, e-mail address never displayed, HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>



Anti-spam measure: please retype the above text into the box provided.